Benefits of Mystery Shopping the Campus Visit Process
Valid Data: SRC has conducted more than 175,000 mystery shops since its founding in 1991, and has developed psychometrically sound questions for obtaining quality information to make strategic decisions.
Timely Responses: The mystery shop evaluations will be processed through our quality control system and provided to the client within 72 hours, allowing your institution to focus on enhancements to the campus visit process.
Honest Opinions and Sound Information: The shoppers will have a specific assignment to provide thorough and valuable feedback. The feedback, along with the information received from the institution's traditional campus visit evaluation process, will allow for the reinforcement of positive processes and tour features, while addressing problem areas or issues.
Costs
Home Institution Shop & Competitive Shop Packages
Set-up fee for evaluation form/reports ...................................................$200
Per shop visit ...................................................................................$80
(per student or parent - includes shopper payment, quality control process/editing, reporting)
Telephone Shop
Set-up fee for tailored questions/evaluation form ......................................$100
Per completed call .............................................................................$10
Options
Home Institution Package